What We Collect and Why We Collect It
We collect your name, contact details and account credentials when you register. When you make a deposit or withdrawal through bKash, Nagad or Rocket, we log the transaction reference — not your full wallet PIN or mobile banking password. That transaction log lets us match payments
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to your account and resolve any dispute quickly. We also collect device data: the browser type, operating system and IP address you use to reach us. This helps us detect unauthorised login attempts and protect your account from access you did not authorise. Cookie data is
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gathered on our site to remember your session preferences, language settings and, where applicable, your last lobby position. We do not sell your personal data to third parties. We share data only with payment processors needed to clear your bKash, Nagad or Rocket transfer, and with
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fraud-prevention services that help us keep accounts clean. Data retention follows the period required by the jurisdictions in which we operate — after that period ends, account data is deleted or anonymised. You may request a copy of the data we hold about you at any
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time by contacting our support team. This policy applies only where batk1 is accessible under local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.