Verifying Your batk1 Account Identity
Account verification is the step that lets us confirm your wallet number matches the account holder and that your withdrawals go to the right place. We ask for a copy of your national ID and a short selfie for matching — standard documents most accounts complete in one sitting. Upload them through the verification section of your account profile. Completed verification removes
withdrawal holds and keeps your account protected if you ever need to recover access. Think of it as the lock on your wallet, not a hurdle.
- Open Verification Section — Find the identity verification tab inside your account settings — it shows which documents are still needed.
- Upload Your National ID — Take a clear photo of your national ID card, both sides, and upload through the secure document portal.
- Submit a Selfie — A current selfie is matched against your ID photo to confirm the account belongs to you — standard security practice.
- Approval and Account Unlock — Once our team reviews your documents, your account is marked verified and withdrawal requests can be processed without holds.